Delivery Policy

Welcome to Vape and Smoke! We aim to make your shopping experience as smooth and convenient as possible. Below, you’ll find all the information you need regarding our shipping and delivery process.

Shipping Locations

We currently offer delivery to customers within [Country/Region]. If you are outside this area and would like to place an order, please contact our customer support team at [support email], and we’ll do our best to assist.

Shipping Methods & Delivery Times

Vape and Smoke partners with trusted carriers to ensure that your order reaches you quickly and safely.

Standard Shipping: 3-5 business days
Express Shipping: 1-2 business days

Please note that delivery times are estimates and may vary based on your location, order size, and external factors such as holidays or weather conditions.

Shipping Costs

Standard Shipping: [Flat rate or based on order total]
Express Shipping: [Flat rate or based on order total]
Free shipping is available on orders over [Amount].

The exact shipping cost will be calculated and displayed at checkout based on your delivery address and order size.

Processing Time

All orders are processed within 1-2 business days. Once your order is processed and shipped, you’ll receive a confirmation email with a tracking number to monitor your shipment.

Please note that orders placed on weekends or holidays will be processed the next business day.

Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email with your tracking information. You can use this information to monitor your delivery status.

Delayed or Lost Packages

In the rare event that your package is delayed or lost, please contact us at [support email/phone number]. We will work with the shipping carrier to resolve the issue as quickly as possible.

For international orders, customs clearance may also cause delays. Please allow extra time for such occurrences.

Delivery Restrictions

Due to legal restrictions, we do not ship vape products to certain regions. Please verify the regulations in your area before placing an order. We reserve the right to cancel orders that cannot be legally fulfilled due to local or federal laws.